How Employee Experience Connects with Customer Experience | PA Benefits Firm

Positive employee experience begets customer experience. It’s the circle of life in business, in fact. The concept is simple to follow. Employees, who feel valued and whose wellness at work is a priority of their managers and executives, will have the motivation to produce and treat customers with respect and white-glove service. Any organization who … Continued

What Is a Total Rewards Package? | Pennsylvania Benefits Agency

Total rewards packages refer to the compensation and benefits plans that companies offer. This phrase, however, extends beyond mere salary or wages and traditional benefits, like health insurance, to provide both recruits and employees with a rundown of what makes the employer special. Some in Human Resources might regard the total rewards package as the … Continued

Employee Engagement: 8 Ways to Reward a Job Well Done | PA Benefits Team

At a time when many companies are trying to “do more with less,” employees are feeling overworked and underappreciated. To remedy this problem, Human Resources can help organizations foster robust rewards programs. When budgets are tight, bonuses might not be possible. Recently, however, HR Exchange Network asked users of Terkel.io to share their suggestions for rewards, and they offered … Continued

Retention Ideas in a Recession | PA Employee Benefits Group

Employee engagement is the top priority of respondents to HR Exchange Network’s latest State of HR survey. Obviously, employers are keen to engage employees to increase productivity and retention. However, the economic downturn and inflation is complicating matters, and Human Resources leaders are seeking new ways to reach talent. Recently, Eric Mochnacz, strategic senior HR leader and Director … Continued

What Employees Want: Praise and Recognition | PA Employee Benefits Group

“What gets recognized gets reinforced, and what gets reinforced gets repeated.” -Unknown In today’s ultra-competitive work environment, the companies with the winning edge are the ones that have the best-trained and well-skilled staff. However, even the best employees cannot perform well (or may even jump ship) when they are not motivated enough. Praise and recognition … Continued

Emotional Compensation: An Employee Engagement and Retention Tool | Pennsylvania Benefits Agents

First came the pandemic, which was followed by The Great Resignation and the labor shortage, and now quiet quitting. Employers are challenged to attract and retain employees among all these upheavals, keep them engaged, and maintain a psychologically safe work environment. Higher wages, hiring bonuses, increased benefits packages all sound like possible solutions. If your current retention strategy is not having … Continued

 

Fairmount Benefits Company

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