Kristin O’Neill

Kristin was new to the insurance industry when she joined Fairmount Benefits in 2021. Prior to that, she had extensive experience in administrative and billing support and editing roles. Here at Fairmount, Kristin specializes in the technical support side of benefits administration. She maintains the benefit administration system, Employee Navigator, for clients of all sizes, from the initial configuration to the annual open enrollment set-up to 1095 reporting. She also assists in configuring, maintaining, and troubleshooting integrations between Employee Navigator and myriad carriers, third-party administrators, and payroll vendors. She is an expert in data management and manipulation, document creation, and editing.

Kristin also manages the benefit packages for small-group clients, especially those with fewer than 10 enrolled employees. She provides support for daily administrative needs, annual renewal and open enrollment processes, and compliance communications.

Kristin graduated from Colorado State University with a Bachelor’s of Art in English with a concentration in Creative Writing; she also graduated from West Chester University with a Master’s of Art in English Literature and a graduate certificate in Publishing. In her free time, Kristin enjoys reading, hiking, spending time with friends and family, and snuggling her cat, Gatsby.