Let’s be honest, HR leaders: how many teams have poured hours into crafting an employee handbook, only to find it languishing in some digital abyss, unread and unloved? We’ve all seen the statistics aren’t great. If you haven’t, they show that a staggering percentage of employees avoid reading them at all. That’s a problem. So, … Continued
The generations at work – Gen Z, Millennials, Gen X, and Baby Boomers – continue to fascinate business leaders and especially those in HR, who are charged with talent management. Trying to understand each generation’s attitudes, habits, and history is important. While each person is unique, these shared generational experiences can help people better orchestrate teams and get the most out of … Continued
Trust has always been important to organizational success. The pandemic seems to have put a spotlight on the value of trust and focused some significant attention on why trust matters. Trust can’t be demanded. It must be earned over time and through consistent behavior and actions. Rebuilding trust is even more difficult, but it’s even … Continued
Will employees ever re-gain leverage and grow more engaged in their work? More than 40 years ago, workers could retire from the same company where they started their career. That implied employment guarantee shifted when the American economy changed from consistent growth to a boom/bust cycle that created uncertainty and volatility, impacting job stability. Since … Continued
Positive employee experience begets customer experience. It’s the circle of life in business, in fact. The concept is simple to follow. Employees, who feel valued and whose wellness at work is a priority of their managers and executives, will have the motivation to produce and treat customers with respect and white-glove service. Any organization who … Continued
In today’s fast-paced work environment, burnout has become a pervasive issue. Ironically, one of the most effective tools for combating burnout – paid time off (PTO) – is often underutilized. Let’s explore strategies to encourage employees to take their well-deserved breaks and reap the benefits of a refreshed workforce. Understanding the Problem: Fear of Missing … Continued
Improving the hiring process and putting an end to ghosting, which has become all too common in the pandemic, is an important step to winning the war for talent. The era of the Great Resignation is forcing Human Resources leaders to take a good, long look in the mirror and dissect practices and perceptions. The … Continued
Remote work brings with it a unique set of mental health and wellness concerns. For starters, many may feel isolated, especially if they work from their home for hours on end without other people around them. In addition, they may feel disconnected with their colleagues and those “water cooler” opportunities. Because many of them work from home, … Continued
While the undulating waves of the pandemic keep diminishing, ongoing expectations for a massive return to the traditional office haven’t materialized. Instead, with many employees less habituated to the physical office, businesses are paying increasing attention to hybrid work models, combining elements of the traditional workplace and remote work. In fact, a Gallup survey in 2022 … Continued
Diversity, equity, inclusion, and belonging (DEIB) is a priority for many employees. But it requires resources and, as a result, buy-in from leaders. To get people to commit to investing in anything, HR must have data and performance metrics to prove the value. However, DEIB efforts – aside from sheer representation – are not always easy … Continued
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