How Employee Experience Connects with Customer Experience | PA Benefits Firm

Positive employee experience begets customer experience. It’s the circle of life in business, in fact. The concept is simple to follow. Employees, who feel valued and whose wellness at work is a priority of their managers and executives, will have the motivation to produce and treat customers with respect and white-glove service. Any organization who … Continued

Unleashing Productivity: Breaking the Burnout Cycle Through PTO Utilization | Pennsylvania Benefits Agency

In today’s fast-paced work environment, burnout has become a pervasive issue. Ironically, one of the most effective tools for combating burnout – paid time off (PTO) – is often underutilized. Let’s explore strategies to encourage employees to take their well-deserved breaks and reap the benefits of a refreshed workforce. Understanding the Problem: Fear of Missing … Continued

Child Care Insecurity – Potential Solutions | PA Employee Benefits Agency

The lack of affordable and available child care in the United States continues to take its toll on workers and employers alike. It not only affects working parents with child care needs, consider the effect on coworkers who have to pick up the slack of absent team members or the staffing shortages organizations experience, especially … Continued

Navigating AI: A Guide for HR Professionals | PA Employee Benefits Team

What is AI? Artificial intelligence (better known as AI) is an umbrella term for a machine’s ability to make predictions, recommendations, decisions, and perform other tasks that would normally require human intelligence. Generative AI models, for instance, can create text, image, audio, and video in response to user prompts. ChatGPT is a kind of generative … Continued

8 HR Trends for 2024 | Pennsylvania Benefits Group

With 2024 just around the corner, Human Resources professionals are contemplating the near future. Everyone is looking into that crystal ball to try and understand what the most pressing issues in talent management will be. HR Exchange Network is no different, so we turned to the experts on Featured to ask what they think will be the biggest trend of the … Continued

HR News | PA Employee Benefits Group

Nowadays, many employers are insisting that workers return to the office in full force. Last week, HR Exchange Network reported on Goldman Sachs enforcing a five-day RTO rule. The Street recently reported on how Dimon longs for the same at JPMorgan Chase. This is not new news. Some have suggested the big banks are concerned … Continued

12 Ways HR Can Calm Fears about ChatGPT and AI Replacing Humans | PA Benefits Team

Artificial intelligence (AI) is creating a swirling sense of anxiety, depression, excitement, and joy all at once. Many people want to use AI to make their work easier, to become more efficient. However, they are also fearful that the robots may replace them.  Human Resources professionals have an obligation to prepare the workforce for a future in … Continued

What Is a Total Rewards Package? | Pennsylvania Benefits Agency

Total rewards packages refer to the compensation and benefits plans that companies offer. This phrase, however, extends beyond mere salary or wages and traditional benefits, like health insurance, to provide both recruits and employees with a rundown of what makes the employer special. Some in Human Resources might regard the total rewards package as the … Continued

4 Employee Handbook Policies to Watch in 2023 | PA Benefits Team

There aren’t rules for how frequently you should update your handbook, but given laws do change, it’s smart to be proactive so you don’t get caught off guard. An updated employee handbook helps employees understand what’s expected of them, and helps managers ensure company policies are followed. We’ve identified four reasons to revisit your employee … Continued

 

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